Privacy Policy

Fintech.com.ve (“Platform,” “we,” “us,” or “our”) is a digital financial information platform operated by Latido Capital LLC. We provide exchange rate data, financial news, market analysis, and connectivity to third-party financial services focused on Venezuela and its diaspora.

This Privacy Policy applies to all visitors and users of Fintech.com.ve and any associated subdomains or services operated by Latido Capital LLC.

We may collect the following categories of information when you use the Platform:

We do not collect financial account details, payment card data, government-issued identification, or transaction data from our users. The Platform does not process payments.

Data collected on this Platform is used for the following purposes:

• Operating and improving the Platform — monitoring performance, diagnosing issues, and understanding user behavior
• Personalizing your experience — displaying relevant content and market data based on your region
• Communicating with you — responding to inquiries and sending newsletters if subscribed
• Analytics and product development — understanding which features and content are most useful
• Compliance and security — detecting and preventing fraud, abuse, and unauthorized access
• Legal obligations — retaining records as required by applicable law

We do not sell your personal data to third parties. We do not use your data for automated individual decision-making or profiling that produces legal or similarly significant effects.

Fintech.com.ve uses cookies and similar tracking technologies to operate the Platform and understand usage patterns. Below is a summary of cookie categories used:

You may manage or disable non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the Platform. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites.

We do not use cookies for targeted advertising or cross-site behavioral tracking for commercial purposes.

The Platform integrates or links to third-party services that may collect data independently under their own privacy policies. These include:

• Analytics providers (e.g. Google Analytics) — for aggregated usage statistics
• Content delivery networks (CDNs) — for performance and asset delivery
• Financial data providers — for exchange rate and market price feeds
• Third-party financial services linked from the Platform — subject entirely to their own terms
• Email service providers — for newsletter delivery if you subscribe

Latido Capital LLC is not responsible for the privacy practices of third-party services. We encourage users to review the privacy policies of any external service before engaging with it.

We do not sell, rent, or trade your personal data. We may share data in the following limited circumstances:

• Service providers — vendors and contractors who assist in operating the Platform, bound by confidentiality agreements
• Legal compliance — when required by law, court order, or lawful request from governmental authorities
• Business transfers — in the event of a merger, acquisition, or sale of Latido Capital LLC or its assets, subject to continued privacy protections
• Protection of rights — to enforce our terms, protect the security of the Platform, or prevent fraud

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law:

• Analytics data is retained in aggregated, anonymized form for up to 26 months
• Contact form submissions are retained for up to 12 months from the date of submission
• Newsletter subscriber data is retained until you unsubscribe
• Legal and compliance records may be retained for up to 7 years as required by applicable regulations

Upon request, we will delete or anonymize your personal data unless we are legally obligated to retain it.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right of rectification — request correction of inaccurate or incomplete data
• Right of erasure — request deletion of your personal data (“right to be forgotten”)
• Right to restriction — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, withdraw at any time

To exercise any of these rights, submit a request using the form in Section 12. We will respond within 30 days. We may need to verify your identity before processing your request.

This Platform is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us without parental consent, please contact us and we will delete it promptly.

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption for all data in transit
• Access controls limiting who can access user data internally
• Regular security reviews of platform infrastructure
• Data minimization — collecting only what is necessary

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify affected users as required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. When we make material changes, we will update the “Last Updated” date at the top of this page.

Continued use of the Platform after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

For privacy inquiries, data access requests, or to exercise your rights, contact Latido Capital LLC: